Our FAQ is separated into 4 categories. Click the category below to jump to that section of simply scroll down to see the list of questions.

Overview of KCDPC

How Much Do Things Cost?

Insurance Questions

Employer-Sponsored Memberships

Overview

Are you accepting new patients?

We are! We can usually see new patients within a week or so.

What in the world is direct primary care?

Great question. Glad you asked. It’s primary care — just like any primary care — but we’ve changed the payment model. Instead of billing an insurance company (and letting them get involved with what you can and can’t do with your health), we just work for you and charge you a flat, monthly fee for our services. We don’t charge copays. We try to keep our schedule open so you can get care when you need it. We focus on building a long-term relationship, and you get to know us as we get to know you over a lifetime. We also care about your finances, and we work to find fair, transparent pricing for all sorts of health services.

Is this concierge medicine?

Direct primary care is not the same as concierge medicine.  Concierge medicine practices charge a ton of money and then still bill your insurance!  They’re getting paid twice!  We only work for you (you’re the only one paying us) and charge a transparent, monthly fee for our services.

I live in Missouri, can I be a patient at KCDPC?

Yes. Our physicians are licensed in both MO and KS, and patients from any state (or region or country or planet) can get care at KCDPC.

Are you real doctors?

Yes.

If you are real doctors, why don’t you work at a major health system?

Because by doing what we do, we firmly believe we can provide better care at a better price that allows us to actually care for you.

Are you affiliated with any hospitals?

Nope! We love that hospitals are out there providing important, lifesaving care for people, but we don’t think it’s right for hospitals to own primary care clinics. (Right? Hospitals make money when people are sick and use more healthcare, and — well — we want to help people stay well, both from a health and financial standpoint.) That said, we have access to other health systems’ records and are able to follow along with our patients’ care at several hospitals in the metro.

Where is your parking?

In the lot just to the East (towards State Line) from the building. You’ll know you’re in the right spot when you see the Commerce Bank ATM and the parking spots with the KCDPC logo.

Do you like coffee?

Yes. Very much. This is why we’ve always got a fresh cup ready for anyone who stops by.

How Much Do Things Cost?

How much does KCDPC cost?

Check out our services and fees — we’re dedicated to full price transparency and aim to always quote you a price up front, prior to getting care. Most adult members pay $65 per month for unlimited visits, emails, and phone calls with their physician. If we recommend something like a lab or an x-ray, we’ll discuss the cost with you — and get your consent — prior to ordering the study.

How much are copays?

$0. We don’t believe in copays around here.

How much is my medicine going to cost?

If we’re selling it to you, you’ll be paying less than you would at a retail pharmacy like CVS, Walgreens, Price Chopper, etc. We have a small in-house dispensary of common, generic medications that we sell to our patients. Because we order our medications wholesale, the price can change day-to-day and week-to-week. If you’d like a quote, feel free to give us a call and we’ll let you know the most up-to-date price — and if our price isn’t the best price out there, we’ll help you find the most economical way to get your medicines! (Of note, we do not stock or sell controlled medicines.)

How much is my lab going to cost?

Not much, probably. Similar to medicines, we have a wholesale contract with a national lab vendor, and we charge near-wholesale rates for the labs ordered through KCDPC. Our 2020 prices for the majority of labs — to test for anemia, infection, liver function, kidney function, diabetes, thyroid function, etc. — are each in the $9-12 range.

How much is my X-ray going to cost? My MRI? My CT scan? My ultrasound?

We work with local radiology centers to make sure you’re getting the best quality at the best price when it comes to these things. Xrays run in the $30-60 range, Ultrasounds in the $100-300 range, MRIs in the $200-500 range, and CT scans are in the $200-400 range. But remember — these are only the prices if you’re not using your insurance. That’s how we save you money. I know. It sounds crazy. But it’s true. Not using your insurance will probably save you money.

Do I have to pay every month?

Yes. By doing things this way, we’re incentivized to be responsive to you at a moment’s notice. We’ve been able to take care of a lot of stitches and fractures (and some pretty bad sprains) with as little as 15 minutes’ notice.

Do I need a debit or credit card to become a member?

Yes. Because we are so small and are focused on keeping our costs low, we need things to be as automatic as possible!

Can I pay with cash?

Sort of. While we do accept cash (like any good business), you have to have an automatic form of payment on file for our monthly payment processing. If you are interested in paying cash, you still need an automatic form of payment on file and you’re welcome to come in before the 1st of each month to pay your monthly fee.

What happens if I miss a payment?

This happens sometimes! We let you know by sending you an email, then a text or phone call, then another email, then a letter — and repeat that whole process the next month. You’ll be informed how to settle up and/or you can always give us a ring if you have questions. Accounts that are not paid for 45 days are de-activated, and to reactivate the membership you must settle that 45-day balance and pay a re-enrollment fee. If, however, you’re in a bind and need help, please don’t hesitate to reach out to us.

Insurance Questions

Is direct primary care health insurance?

No! We’re one way to access healthcare — actual care.

I don’t have health insurance, can I be seen?

Absolutely!

I have health insurance, can I be seen?

Absolutely!

I have ______ health insurance, do you accept that?

Whether you have Aetna, United Healthcare, Blue Cross, Ambetter, Oscar, or any other insurance, get this: we will take care of you. Instead of billing the insurance company for your care, we work with you — directly via a monthly payment — to care for you in the way that makes the most sense for you. We don’t invite the meddlings of an insurance company into the doctor’s office, and by doing so, we are able to help you by saving you a ton of money on labs, medications, radiology, pathology, urgent visits and after-hours visits and also giving you a more personalized healthcare experience. Moreover, we can usually save you money simply by not using your insurance! We work for you, and only you. Check out our services and fees to learn more about our pricing!

I have Medicaid, do you accept that?

Same as above — instead of billing Medicaid for your care, we work with you — directly — to care for you in the way that makes the most sense for you. We don’t invite the meddlings of an insurance company into the doctor’s office, and by doing so, we are able to give you a more personalized healthcare experience. If we refer you to a specialist or order any testing, we can help you bill Medicaid for those types of services. Check out our services and fees to learn more about our pricing!

I have Medicare, do you accept Medicare?

Unfortunately, at this time we cannot care for people who are Medicare-eligible or who are currently enrolled in Medicare (usually this precludes anyone over the age of 65).

How does direct primary care work with my high deductible insurances?

Really well. Because we’re price-conscious in direct primary care, we’ll help you navigate the difficulty of shopping around for services before they occur. This will help you decide if it’s better to use your insurance or to pay with HSA or FSA dollars (or cash) will save you in the long run. Anything we order — like medications, labs, or imaging — can be paid for with your FSA/HSA cards. (And the best part? Because our prices are so low, you’ll have more money that will stay in the HSA/FSA account for a rainy day or future unexpected cost!)

How does direct primary care work with my HSA, FSA, etc.?

Because we’re price-conscious in direct primary care, we’ll help you navigate the difficulty of shopping around for services before they occur. This will help you decide if it’s better to use your insurance or to pay with HSA or FSA dollars (or cash) will save you in the long run. Anything we order — like medications, labs, or imaging — can be paid for with your FSA/HSA cards. (And the best part? Because our prices are so low, you’ll have more money that will stay in the HSA/FSA account for a rainy day or future unexpected cost!)

Employer-Sponsored Memberships

Can I offer direct primary care as a benefit to my employees?

Yes! Check out our Employer Page.

Kansas City Direct Primary Care provides superior health care and wellness via a direct relationship between the patient and physician paid for with a transparent, monthly fee and enhanced by clear, frequent communication.

2016 W 43rd Ave
Kansas City, KS 66103

(913) 730-0331
fax: (913) 553-4272

© 2020 Kansas City Direct Primary Care